Clik here to view.
Just Try – Key to Good Customer Experience
Sometimes a good customer experience results simply because someone tries to be helpful. Even inexperienced employees can satisfy a customer just by showing that they care. Several weeks ago, I...
View ArticleClik here to view.
Observations on “Corner Office”
Adam Bryant (Twitter: @NYTCornerOffice) writes a wonderful column called Corner Office for the New York Times. Here’s the NYT description of the column: Corner Office, a feature by Adam Bryant...
View ArticleClik here to view.
Corner Office – Shanti Atkins
In a Corner Office column (published by the New York Times) on 2 January 2014, Adam Bryant interviewed Shanti Atkins, president and chief strategy officer of Navex Global, which handles ethics and...
View ArticleClik here to view.
Corner Office – Spencer Rascoff – Zillow
In Adam Bryant’s Corner Office column on 22 December 2013, he interviewed Spencer Rascoff, CEO of Zillow. The full interview can be found here. Zillow is an online real estate database, aimed at...
View ArticleClik here to view.
A New Beginning
My wife and I have moved to London and moved into our new flat last week. Packed within that sentence are a whole lot of life changes for both of us. Back in January, I was asked to take a new role...
View ArticleClik here to view.
Commuting by Train
Since Sheri and I moved to London (which is described here), I’ve been commuting by train from home to the office. This was our plan as soon as we decided to relocate. It figured in our search for a...
View ArticleClik here to view.
Article 3
As the year winds down, I’m looking back at the past twelve months and looking forward to 2015. Travel has been a huge part of my life this year (magnified by the move Sheri and I made to London,...
View ArticleClik here to view.
Travels in 2014
As the year winds down, I’m looking back at the past twelve months and looking forward to 2015. Travel has been a huge part of my life this year (magnified by the move Sheri and I made to London,...
View ArticleClik here to view.
Returning to my blog
It’s been over a year since I published a blog post. I recognized regularly through the year that I’ve missed it. I’m not big on New Year’s resolutions, so I intentionally didn’t try to pick back up at...
View ArticleClik here to view.
Daryl’s 2016 Election Predictions
Prior to the first actual primary voting in New Hampshire (but after the Iowa Caucuses), I thought I’d show my forecasting ability (or lack thereof) by making some predictions on the outcome of the US...
View ArticleClik here to view.
Is writing software more like Building a Bridge or Making a Painting?
Several weeks ago, my friend and colleague Dan Calinescu asked and answered (on LinkedIn) this question: Is software development more like building a bridge or more like painting a painting? Dan had...
View ArticleClik here to view.
Election Day 2016 – Predictions
Back in February, before the first primary voting, I took a shot at forecasting the outcome of the US presidential election process. In short, I wasn’t very accurate, but I’ll try again today, on...
View ArticleClik here to view.
2016 Election Aftermath
Well, I could not have been more wrong in my predictions for the recent US election. Donald Trump was the winnier, although I (like many others) had expected Hillary Clinton to win handily. On the...
View ArticleClik here to view.
Overture
I’ve never been an actor, so I’ve never really been in the limelight on stage. However, I’ve delivered hundreds of presentations. In quite a few cases, I’ve delivered the same presentation dozens of...
View ArticleClik here to view.
Castle on a Cloud
In Les Misérables, little Cosette is a 10-year-old girl living a life of indentured servitude. Cosette is a cleaning girl for the innkeeper, Thenardier, and his heartless wife, who brutally punishes...
View ArticleClik here to view.
The Truth
I’m guessing that many of you are not familiar with data visualization expert Stephen Few. However, you probably do know who Martin Tyler and Ian Darke are (even if you forget their names before the...
View ArticleClik here to view.
Too Much Too Soon
The CEO of business software maker NetSuite made news this week when, in an interview in London, he said “I think in 10 years we’ll be bigger than SAP.” Zach Nelson, CEO of NetSuite, cited the growth...
View ArticleClik here to view.
It Isn’t Enough
Lots of my posts here will be about the Business Intelligence (BI) industry. That’s not surprising, since I’ve worked for BI reporting company Noetix for more than 9 years, so my recent professional...
View ArticleClik here to view.
Hello world!
Welcome to WordPress. This is your first post. Edit or delete it, then start writing!
View ArticleClik here to view.
Observations on “Corner Office”
Adam Bryant (Twitter: @NYTCornerOffice) writes a wonderful column called Corner Office for the New York Times. Here’s the NYT description of the column: Corner Office, a feature by Adam Bryant...
View Article